FAQ

FAQ

What payment methods do you accept?

We accept Paypal and credit card payments. Here at Tracie Bunny, we make sure our website is secure at all times for a worry-free and satisfying shopping experience.

 

How can I track my order?

You will be given a tracking number that comes with your order/s. You can track them here.

 

How long does it take for my order to be delivered?

You can expect your order to arrive within 2 to 3 weeks once processed.  Delivery to the US and some parts of Asia may arrive slightly earlier than deliveries to the UK, Australia, New Zealand and most European and other Asian countries.

 

I made multiple purchases, how will I receive them?

In most cases, you will receive each item in separate packages.

 

Do you accept return/exchange?

Yes but with certain limitations. You can check out our Returns and Exchange policy here.

 

How can I contact you?

You may contact us at hello@traciebunny.com. Our customer service representatives are available 24 hours a day 7 days a week to assist you.